Each VELUX roof window has it's own window code which is in two parts, the window type and the window size. One number is situated between the two panes of glass after the word VELTERM.
The other part of this code can be found on the type plate. The location of this type plate is at the top of the sash unit within the inside of the frame. Please see diagram below.
If the type plate information is not visible in either of the above locations, please contact a member of our Customer Service Team on 01592 806 611 or info@theroofwindowstore.co.uk for further assistance.
Each Solstro roof window has a roof window code also located on the type plate. This code can be found on the top of the sash as the window is opened. The location of this type plate depends on the type of the roof window: it can be found either on the left or on the right side of the top sash profile.
If the type plate information is not visible in either of the above locations, please contact a member of our Customer Service Team on 01592 806 611 or info@theroofwindowstore.couk for further assistance.