HOW CAN I GET A SPARE PART?
As a certified retailer of VELUX and part of the VKR group, we have access to all standard roof window products, blinds, and accessories,
On occasions you may require a specific spare part that you misplaced from your packaging or a certain part need replacing,
Although, we have a strong relationship with VELUX, it is not always possible for us to order the spare part required, and you may need to contact the manufacturer to discuss this further,
To ensure we can assist you and provide the best resolution possible, we’d recommend contacting our Customer Support Team first on 01592 806 611 or info@theroofwindowstore.co.uk so we can establish if we have the parts available.
