WHAT DOES IT MEAN WHEN I'M TOLD MY ORDER IS PROCESSING, SHIPPED, PRODUCT NOT AVAILABLE OR CANCELLED?
Processing means we've received the order and are in the process of completing this prior to dispatch.
Shipped means we've filled this portion of your order. It's on the delivery truck and will be delivered soon.
Product not available means that the product which has been chosen is currently not available at The Roof Window Store.
Cancelled means the order was cancelled by either the customer or by The Roof Window Store. You can reach our team on 01592 806 611 to discuss this status further.