My Sash Won’t Stay Open. Is There Something Wrong?
The sash is only designed to stay open in a position that is slightly less than horizontal. If the roof window will not stay open at all, it may mean that the springs within the window have not been engaged during installation. This can be easily done by opening the window fully until a click noise is heard.
If this does not resolve the problem, please get in touch with us at firstname.lastname@example.org or 01592 806 611 for further assistance.